Dr. Terry Riley is a psychologist and internationally recognized
authority on business travel. He is principal of Applied Psychology
(www.appliedpsychology.com), the leader in understanding, managing, and
influencing business travel behavior. Terry is the author of "Travel Can
Be Murder: The Business Traveler's Guide to Personal Safety" and
"C.H.A.R.M. School: Lessons in Customer Hostility And Rage Management"
and writes Err Travel (www.errtravel.com), a business travel column
syndicated to America Online (Keyword: Err Travel) and other information
Terry lives on the California central coast with his wife and many
HOW OFTEN DO YOU FLY?
I'm on the road about one week a month.
IN A YEAR HOW MANY MILES/POINTS DO YOU EARN?
Roughly 50,000 air miles.
WHAT CLASS OF SERVICE DO YOU MOSTLY FLY IN?
Coach, or as we in the back of the plane call it, "Second Class."
There's a difference?
Any kind as long as take-offs = landings.
Phantom Ranch in Grand Canyon National Park. It's a little out of the
way and the accommodations are Spartan, but the scenery... ahhhh.
Monterey, California -- Small, low key, no solicitors, and a short walk
from long-term parking to the gates.
U.S., big: Chicago, hands-down.
U.S., small: Cayucos, California (really small).
International, big: Edinburgh, Scotland.
International, small: Nerja, Spain.
AISLE OR WINDOW?
Believe it or not, I'd rather have a MIDDLE seat in the exit row than an
aisle or window seat anyplace else in Second Class.
ETICKET OR PAPER?
TRAVEL AGENT OR ONLINE?
There are still travel agents around?
FAVORITE TRAVEL WEBSITE?
I won't say my site (www.errtravel.com). That'd be too self-serving. So
I'll say XS City (www.xscity.com). Surf reports and webcams up and down
the California coast and Hawaii.
FAVORITE TRAVEL COMPANION?
Mackie and Murphie, our mutts. It means that we are traveling someplace
local and don't have to venture near an airport.
BEST TRAVEL TIP:
The experienced traveler's mantra: Take half as many clothes and twice
as much money.